top of page
Frequently asked questions
Frequently asked questions
General
In London, we offer free pick-up at SW11 4RG, £15 door-to-door delivery within a 5-mile radius of SE10, and £30 delivery to other locations across central London.
For deliveries outside our standard zone, such as nationwide postal service, or any special requests, please contact us via the Enquiries page. We’ll do our best to accommodate your request and ensure your flowers arrive beautifully.
We take orders from Monday to Sunday but there is a chance that we are unable to accept your orders due to limited stock.
We take same-day orders but advance bookings for future dates are also available and recommended, particularly for time-sensitive or large orders. Your orders will be confirmed within 24 hours via emails.
For your delicate bouquets: Gently unwrap. Fill your vase with at least 4 cups of room temperature water. Cut the stems diagonally under running water. Cut them at least 1 inch from the bottom (depending on your vase size) - the diagonal cut ensures they get enough water. Remove any leaves below the water line - this keeps the water cleaner and the flowers looking pretty). Add fresh water daily, or every other day. Change out the water on Day 3 or if it becomes cloudy or murky. Remove older petals as needed to keep it looking beautiful!
For other floral designs if you want them to last longer, please do not hesitate to contact us. The flower-care methodologies depends on what it is.
bottom of page